Date of this Version
Electronic Journal of Academic and Special Librarianship (Summer 2007) 8(2). Also available at http://southernlibrarianship.icaap.org/content/v08n02/mack_d01.html.
This paper presents data on Facebook inquiries one librarian received over the course of a semester at Pennsylvania State University and discusses best practices for Facebook use as an outreach tool. We discuss ways to reach out to our users through this Social Networking Community and encourage reference questions and requests for research consultations. We recommend that library professionals whose positions require them to interact with undergraduates seriously consider making use of Facebook.