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This study aimed to investigate the familiarity of librarians and users of the Central Library of Islamic Azad University, Science and Research Branch of Tehran with Web 2.0, Library 2.0 and Librarian 2.0 and the use of mobile messaging applications. Another goal of this study was to provide practical solutions for using applications to provide library services. In essence, this study was an applied research and it was conducted with a survey approach. The population was consisted of librarians and users of the Central Library of Islamic Azad University, Science and Research Branch in Tehran. An electronic questionnaire was prepared for data collection and data analysis was performed using SPSS software. The findings indicated that librarians and library users were more familiar with Web 2.0 applications than Librarian 2.0 and Library 2.0. The frequency of librarians and users' responsiveness to use the mobile messenger applications was quite high, respectively, 0.35 and 0 .40. In both groups, the use of mobile messaging applications was moderate. Library users also agreed on providing a variety of virtual social media services in the library. The analyses of this study on services offered by libraries using mobile messaging applications would make libraries adopt new technologies and move towards changes in the new era.