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Date of this Version

Spring 9-18-2018

Abstract

Abstract

Purpose: The purpose of the study is to know the awareness, usage, and impact of web 2.0 tools on the health of general public.

Design/methodology/approach: Questioners were prepared and distributed among the departments under applied sciences of the University of Kashmir. Simple random sampling technique was employed.

Findings: Although people are well aware of the term Web and Web 2.0 tools but least are these tools used for health purposes like self-diagnosis, self-medication, online doctor consultation etc. The study also reveals that usage of Web 2.0 tools helps in reducing the mental stress in common public.

Practical implications: Health of general public can be improved by making them aware & showing them how to use web 2.0 tools for health purposes, we can make them familiar with online doctor consultation, buying medicine online at cheap costs, sharing of health details on web assuring them confidentiality of their health details.

Originality/value: The study investigates the awareness, usage & impact of web 2.0 tools on the health of general public. Such study has not been conducted before in the vicinity of University of Kashmir, India.

Keywords: Web 2.0, Online doctor consultation, Facebook, Twitter, Netmeds, PatientslikeMe.com.

Paper Type: Research paper

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