Users Satisfaction with the Use of Electronic Data Bases in the Federal Polytechnic Offa
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This study is an investigation of users satisfied with the use of electronic databases in the Federal Polytechnic Offa Library. The population of the study comprises the final year student at the Department of Library and Information Science of the Federal Polytechnic Library, Offa which are 280 in number. Random sampling techniques were used to sample 200 which represents 71% of the total population. The tools used for data collection was a structured questionnaire in line with the objective of the study. The researchers administered the questionnaire to the users of the library understudy which was later collected from them at random. In analyzing the data, frequencies of occurrence and simple percentage tools were adopted for easy analysis. Findings collected from the questionnaire show that the existence of electronic database utilization in the federal polytechnic Offa. The study revealed that students using electronic databases face a series of challenges which include the poor attitude of library staff, low/poor data transmission, and technophobia among others. The study concluded that the low level of users' satisfaction with electronic databases in the polytechnic is due to a lack of proper awareness of the availabilities and importance of using electronic databases to the student in their academics and research pursuit. It was recommended that the institution library should re-orientate its users on how to access electronic information resources subscribed by the institution and conduct user awareness programs at the beginning of each academic session. This will encourage new students and research scholars to use library resources and services.