Libraries at University of Nebraska-Lincoln

 

Date of this Version

2020

Abstract

The quality becomes indispensable in all sectors as it is forced to improve and maintain the universal quality oriented standards in any institution / organization. The library is no mean to exception on it. One of the imperative departments / unit in the library is acquisition, because the library stands on its collection and development. Authors had an attempt the DMAIC application to improve and maintain the acquisition in academic libraries to maximize the highest level of satisfaction and minimize the grievances from its patrons. This paper aims to eliminate the gap between the documents and the users'. Authors applied Plan Do Check Act (PDCA) which is one of the concept of DMAIC.

The quality becomes indispensable in all sectors as it is forced to improve and maintain the universal quality oriented standards in any institution / organization. The library is no mean to exception on it. One of the imperative departments / unit in the library is acquisition, because the library stands on its collection and development. Authors had an attempt the DMAIC application to improve and maintain the acquisition in academic libraries to maximize the highest level of satisfaction and minimize the grievances from its patrons. This paper aims to eliminate the gap between the documents and the users'. Authors applied Plan Do Check Act (PDCA) which is one of the concept of DMAIC.

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