Date of this Version
Purpose – This paper aims to know the library resources, library services and facilities provided by the higher education academic libraries to their users, find out their problems in delivering better services to users, followed by the best possible suggestions for overall improvement and development of the libraries of selected higher educational institutions in Motihari, Bihar.
Design/Methodology/Approach – To accomplish the objectives of the study, data has been collected through a structured questionnaire consisting of several questions keeping in mind the objectives of the study, followed by personal interviews with librarians or In-charge of the libraries and visits to the selected libraries. Questionnaires were filled by the librarians or in-charge of the libraries chosen for study. The quantitative and qualitative both methods were employed to analyse the collected data, and a conclusion is drawn with suitable & achievable suggestions as well.
Findings – The study reveals that libraries of all selected higher educational institutions in Motihari have a good collection of library resources and provide user-oriented library services to their users.
Research limitations/implications – The study is confined to Academic libraries of selected higher educational institutions viz, Central university and state university colleges situated in Motihari and affiliated to the University Grants Commission (UGC). The study examines the resources, services and facilities available in libraries for their users, in this drastically changing environment.
Originality/value – The study is unique in its own way as all the studies have been conducted on the use of public & academic library resources & services by its users, but the comparison of academic libraries of higher educational institutions in eastern Indian states, especially in Bihar type state, where literacy rate is still meagre, is still untouched and the present study is an effort put forward to fill this gap. In addition, this study will be also helpful for the other academic libraries to adopt new trends & technology-based services and some suggestions to ensure better services to their users.