Date of this Version
The study investigated users’ satisfaction with library services and resources provided by Tashieyio Mohammed Library of Nurses’ and Midwives’ Training College, Tamale. The survey design was used. Stratified random sampling was used to select a sample size of seventy-three (73) respondents out of seven hundred and thirty (730) population for the study. A self-designed questionnaire was used to gather data and the software used to analyze the data was the statistical package for social sciences (SPSS).
The outcome of the study indicates that 82.2% of respondents fall between the age brackets of 21-30 which reflects the character of a college library’s patrons. Also, among the library resources, books on shelves had 93.1% either very satisfied or satisfied with meeting their needs. The majority of users visit the library to prepare for exams. Again, 82.2% of respondents were happy that the library provided library orientation service for them. Also, the study found that the majority of respondents use the library twice or more a week. This implies that library information resources are utilized since there is high patronage of the library. 53.6% of respondents were females while 46.6% were males.
However, it is recommended that ICT tools and accessories should be procured since ICT plays a pivotal role in library service delivery in 21st Century.
Also, library management must acquire updated information materials to support effective teaching and learning. Another recommendation of the study is that library staff needs to upgrade their skills to meet the versatile information needs that come with full tertiary education.