Libraries at University of Nebraska-Lincoln

 

Abstract

Information literacy competency is an essential skill needed by all library personnel in rendering their services efficiently and effectively. This study examines the information literacy competence of library personnel on answering users’ queries in selected university libraries in Ogun and Oyo States, Nigeria. Purposive sampling technique was used to select 20 university libraries in Ogun and Oyo States, Nigeria for the study. Data were obtained through the use of structured questionnaire. Findings revealed that “How to access library resources and services” (4.63) was ranked highest by the mean score and was followed in succession by “Locating material in the library and beyond (using other libraries, interlibrary loans)” (4.38), the challenges encountered by library personnel on answering users’ queries in selected university libraries in Ogun and Oyo States, Nigeria. “Lack of periodic training on information literacy skills” (2.62), It was therefore recommended that there should be sponsorship to attend workshop and conferences, both local and foreign in order to increase library personnel’s skills in answering users’ queries, and that latest information technology should be used by library personnel on answering users’ queries.

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