Libraries at University of Nebraska-Lincoln


Date of this Version

Summer 6-30-2023

Document Type



The purpose of this study was to examine the “Adoption of mobile reference services as predictors of digital library service delivery. To achieve this, one objective and one hypothesis was formulated to guide the study. Literature was reviewed based on the variables under study. The survey research design was adopted for the study. All 253 library professionals and paraprofessionals in federal universities south-south, Nigeria formed the population of the study. The instrument used for data collection was the questionnaire. 205 questionnaires were correctly filled and returned, giving a return rate of 81%. Data was coded using statistical package for social sciences (SPSS) software and analyzed using frequencies, percentages and simple linear regression analysis. The findings revealed that mobile reference services significantly predicts digital library service delivery. Based on the findings of the study, it was recommended among others that libraries should ensure that reference services are extended beyond library closing hours using mobile reference services such as emails, SMS and phone calls. It was also recommended that Information communication technology (ICT) infrastructure should be put in place in the University libraries. This will enhance the provision of digital library services through smart phones and other mobile devices.