Libraries at University of Nebraska-Lincoln
Date of this Version
2-6-2024
Document Type
Article
Abstract
This paper examines the values of privacy and confidentiality in libraries. Maintenance of privacy is arguably costly, yet protecting it is essential to maintain the library mission of providing free access to information. Through a review of secondary sources, the paper considers the shift from the library as primarily a physical space with physical materials to the library as a repository of digital materials with high levels of online library patron engagement. This shift toward cyberspace demands changes in the conception of privacy and steps to protect it in libraries. The paper discusses recent literature addressing how best practices in cybersecurity can help achieve the goal of protecting sensitive patron information and bolster patron confidence to freely seek information using library resources. The paper calls attention to a number of high-profile security breaches or “hacks” of public and other libraries. Elements of privacy which are especially relevant for digital collections and library computing technology include: data avoidance, data location, protected access, educated access, targeted technology, policy development, updates and review, aftercare, and development of security-focused policy and organizational culture. Cybersecurity is economically costly, yet the central value of privacy requires the dedication of resources to this goal.