Off-campus UNL users: To download campus access dissertations, please use the following link to log into our proxy server with your NU ID and password. When you are done browsing please remember to return to this page and log out.

Non-UNL users: Please talk to your librarian about requesting this dissertation through interlibrary loan.

Academic advisor job satisfaction: Implications for student satisfaction

Terry Allyn Murrell, University of Nebraska - Lincoln

Abstract

This study investigated full-time professional staff academic advisor job satisfaction at three Midwest urban/suburban community colleges and related it to students' satisfaction with advising services. The intent was to determine if a significant relationship existed between job satisfaction for academic advisors in centralized advising offices and students' satisfaction with the academic advising received. ^ The data were collected from 34 academic advisors and 573 of their students. Advisors were asked to complete the Academic Advisor Job Satisfaction survey, and students were asked to complete the Student Satisfaction with Academic Advising survey. The surveys were mailed to participants during the Spring 2005 term. ^ Pearson Product Moment Correlation and mean correlation was utilized as the statistical method for testing the hypotheses developed from the four research questions. The independent variables were: academic advisor job satisfaction with advancement opportunities; academic advisor job satisfaction with recognition within the institution; academic advisor job satisfaction with perceived autonomy; and academic advisor job satisfaction with compensation. The dependent variable was students' satisfaction with academic advising. ^ The data analysis yielded four significant correlations. Academic advisor job satisfaction with compensation had an inverse correlation with students' satisfaction with academic advising, academic advisor job satisfaction with recognition within the institution had a direct correlation with students' satisfaction with academic advising, academic advisor job satisfaction with perceived autonomy had a direct correlation with students' satisfaction with academic advising, and academic advisor job satisfaction with advancement opportunities had a direct correlation with students' satisfaction with academic advising. ^

Subject Area

Education, Guidance and Counseling|Psychology, Industrial

Recommended Citation

Terry Allyn Murrell, "Academic advisor job satisfaction: Implications for student satisfaction" (January 1, 2005). ETD collection for University of Nebraska - Lincoln. Paper AAI3186871.
http://digitalcommons.unl.edu/dissertations/AAI3186871

Share

COinS