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INSTITUTIONAL FIT AND STUDENT SERVICES FOR FRESHMEN AT THE UNIVERSITY OF NEBRASKA - LINCOLN (TRADITIONAL, CONGRUENCE, NONTRADITIONAL, SATISFACTION)

DOUGLAS D NEITZEL, University of Nebraska - Lincoln

Abstract

Each college student interacts with the institution in which s/he enrolls. The interaction takes place with faculty, student services agencies, policies and procedures, to name several. The degree to which this interaction is satisfying and successful for the student, and the extent to which student expectations of college life mesh with the demands of the institution, create that student's "institutional fit". The better the institutional fit, the greater the opportunity for the student to persist in college. This study investigated institutional fit and freshman traditional and nontraditional student satisfaction with student services at the University of Nebraska-Lincoln. A non-random sample of 726 UNL freshmen, enrolled in classes during the 1983-1984 academic year, completed a questionnaire which asked for responses on the quality and frequency of use of student services agencies such as Advising, Admissions, and Financial Aid. The results were factor analyzed, yielding four reliable, independent factors, and a three-way ANOVA compared responses by age, sex, and college grade point average. The results of the study indicated that for the factor "Commitment to UNL", students with cumulative grade point averages below 2.00 on a 4.00 scale (where 2.00 = C) had a statistically significant (.002) lower level of commitment to UNL than did students with cumulative grade averages above 2.00. In all other dimensions the results were non-significant. There were no statistically significant differences between responses of traditional and nontraditional freshmen students. Findings suggested that both age groups share similar perceptions of UNL, that the environmental press of college impacts younger and older freshmen equally, and that student services are received in like manner by both groups. Institutional fit, for which there is no national norm, was consistently above the hypothetical average for this study.

Subject Area

Academic guidance counseling

Recommended Citation

NEITZEL, DOUGLAS D, "INSTITUTIONAL FIT AND STUDENT SERVICES FOR FRESHMEN AT THE UNIVERSITY OF NEBRASKA - LINCOLN (TRADITIONAL, CONGRUENCE, NONTRADITIONAL, SATISFACTION)" (1985). ETD collection for University of Nebraska-Lincoln. AAI8526599.
https://digitalcommons.unl.edu/dissertations/AAI8526599

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