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A descriptive and functional analysis of communication behaviors in a consultation environment
Abstract
The purpose of this investigation was to provide a detailed description of verbal and nonverbal behavior in the school-based consultation environment. Specifically, the primary aim of the present study was to reliably identify patterns of communication/interaction behaviors that might serve as functional components during Problem Identification Interviews. The major findings of this study were three-fold. First, congruent with previous research utilizing verbal and nonverbal coding systems (e.g. Bergan & Tombari, 1976; Gottman, Markman & Notarius, 1977; Tombari & Bergan, 1978), results of the current study indicated that communication/interaction behaviors could be "tracked" with high reliabilities. Second, descriptive and sequential data indicated that salient patterns of verbal and nonverbal behavior appear to be present across Problem Identification Interview sessions. In addition, when verbal and nonverbal behavior of individual consultants were compared, their behavior patterns appeared to be quite similar. However, it could not be determined from this study whether minor differences that were detectable between consultants had a significant and predictable impact on their respective consultees. Third, by combining the verbal and nonverbal data into integrated behavioral units it was possible to begin viewing the consultation environment from a complex, multidimensional perspective.
Subject Area
Educational psychology|Psychotherapy
Recommended Citation
Benes, Kathryn Margaret, "A descriptive and functional analysis of communication behaviors in a consultation environment" (1990). ETD collection for University of Nebraska-Lincoln. AAI9108209.
https://digitalcommons.unl.edu/dissertations/AAI9108209