Panel—What are Cooperators' and Customers' Expectations of Extension Wildlife and Fisheries Programs, and What are the Future Opportunities?
PERSPECTIVES FROM USDA-APHIS-ANIMAL DAMAGE CONTROL

Authors

Bobby R. Acord, USDA APHIS-ADC

Date of this Version

June 1996

Comments

Published in W. Daniel Edge, ed. Proceedings of the 8th National Extension Wildlife and Fisheries Specialists Workshop: Educational Challenges for the 21st Century. [1996] Corvallis, Oregon: Oregon State University, 1998.

Abstract

I am pleased that you have asked me to be part of this panel. The ADC program depends a great deal on Extension Wildlife and Fisheries Programs, and your success is very important to us. Thus, I am delighted to have the opportunity to discuss ADC's expectations and share our thoughts about the future. I should also point out that we in ADC are honored that you view us as a customer. Based on our experience, if you don't have a customer service focus, there is no future to worry about.