Honors Program
Document Type
Thesis
Date of this Version
5-14-2022
Citation
Menon et al. 2022. Real Time Call-Flagging System to Respond to Suicidal Ideation in Call Centers. Undergraduate Honors Thesis. University of Nebraska-Lincoln.
Abstract
The 2021-2022 Signature Performance Design Studio team developed a live audio call-flagging system that enables faster responses and new response pathways to veteran crises by call service representatives and their management team. Using a custom made deep learning model, live audio streaming server, and Teams broadcasting add-on, the system empowers Signature Performance call service representatives to make quicker and more well informed decisions to provide veteran’s the best care possible.
Included in
Artificial Intelligence and Robotics Commons, Data Science Commons, Gifted Education Commons, Higher Education Commons, Other Education Commons, Software Engineering Commons
Comments
Copyright Vishnu Menon, Joseph Carrigan, Charles Floeder, Thomas Walton, Devin McGuire 2022.