Comparative Analysis of Hospital Information Management Systems Among Healthcare Workers in Two Selected Hospitals in Kenya

Authors

Mercy Gacheri Nkanata, University of Nairobi, and Department of Library and Information ScienceFollow
Elisha Ondieki Makori, University of Nairobi, College of Humanities and Social Sciences and Department of Library and Information ScienceFollow
Grace Irura, University of Nairobi, College of Humanities and Social Sciences and Department of Library and Information ScienceFollow

Abstract

Purpose of the study was to examine the use of hospital information management systems among healthcare workers in two public and private hospitals in Kenya. Specific objectives were to assess the use of the hospital information management systems in two selected public and private hospitals, find out the extent to which the hospital information system provides accurate and relevant information of the patients, establish the perception of the healthcare workers towards the hospital information management systems, find out the challenges faced in the use of the hospital information management systems in the selected hospitals, and find out possible solutions to improve the use of the hospital information management system in both hospitals. Private hospitals have well integrated hospital information management systems as compared to public ones. Hospital information management systems provide relevant and accurate information to the health workers. Challenges that face the hospital information management systems include inaccurate information, staff not knowledgeable, system not user friendly, and employees having negative attitude towards the system.