Libraries at University of Nebraska-Lincoln
Abstract
International development and assistance programs have been running for many years. Yet there is a significant a gap in comparative studies of intercultural communication in academic libraries between Africa and North America. There is also a gap in understanding intercultural communication in terms of library management, library staff training, and cross-cultural knowledge transfer. This research aims to fill the gaps. Based on internal document review, workplace survey, and a series of observation and reflection during the case studies in Ethiopia, the research project focuses on the different culture in library staffing and management, library service culture, the use of technology, and the adoption of politics and instruction guides. The discussion and recommendations focus on how to enhance communication and knowledge transfer when there are various difficulties in infrastructure and cultural differences in library operations across continents.