Libraries at University of Nebraska-Lincoln
Date of this Version
1-24-2024
Document Type
Article
Abstract
This study examined the differences between the utilisation of mobile library technologies and library service delivery in public and private universities in south west, Nigeria. In addition to stating the purpose of the study and the associated research questions and hypotheses, two models and one theory were used which include the technology acceptance model, service quality models and diffusion of innovation theory. The technology acceptance model suggests that the acceptance of any technology is based on the perceived usefulness and perceived ease of use of the introduced technology. Diffusion of innovation theory suggests ways mobile technologies can be introduced and diffused into library and information services. The service quality model suggests that a user’s perception of quality service is based on their loyalty and the satisfaction they get from the services. The descriptive survey research design was adopted with a population of 162 library staff and a purposive sampling technique was used to select all 162 staff. A face-validated researcher-developed instrument titled: Utilisation of Mobile Technologies and Library Service Delivery Questionnaire” (UMTLSDQ) was used for the collection of data. A reliability coefficient of 0.83 was obtained using Cronbach alpha reliability statistics which made the instrument reliable. The data collected were analysed using mean and standard deviation to answer the research questions, while Multivariate Analysis of Variance (MANOVA) was used to test all the hypotheses at a 0.05 significant level. The findings of the study showed that private university libraries utilise mobile technologies more than public university libraries. The study therefore concluded that the utilisation of mobile technology is important for effective library service delivery in South-West, Nigeria.