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Authors

    Date of this Version

    6-2003

    Comments

    Prepared by: University of Nebraska Public Policy Center.

    For: Medicaid Infrastructure Grant Program Nebraska Department of Health and Human Services.

    Abstract

    Table of Contents:
    Purpose
    Report Components
    Background
    Continuum of Services Under PAS-ISO Plans
    Personal Assistants
    The State/ISO Relationship
    The Consumer/ISO Relationship
    Marketing and Outreach
    Eligibility and Service Plans
    Complaints and Appeals
    Consumer Satisfaction and Quality Assurance
    Provision for Non-Medicaid Consumers

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