Public Policy Center, University of Nebraska
Title
Public Trust and Confidence in the Courts: What Public Opinion Surveys Mean to Judges
Document Type
Article
Date of this Version
October 1999
Abstract
In August 1998 a comprehensive national survey
added to the growing mass of information on how the
public perceives the state courts. The “Perceptions of the U.S.
Justice System,” commissioned by the American Bar
Association, relied on telephone interviews of 1,000 American
adults selected at random. The respondents were asked for their
opinions about “the justice system,” lawyers, judges, law
enforcement and the courts. The findings from the ABA survey
were optimistic relative to most of the previous surveys. Public
confidence in the courts relative to other major institutions
seemed higher, and experience with courts appeared to promote
higher rather than lower levels of confidence. For the
most part, however, there was more continuity than change in
the 1998 survey. The public retained rather stereotypical views
of how courts and judges work.
Over twenty years of surveys, the same negative and positive
images of the judiciary recurred with varying degrees of forcefulness
across all of the national and state surveys. The negative
images centered on perceived inaccessibility, unfairness in
the treatment of racial and ethnic minorities, leniency toward
criminals, and a lack of concern about the problems of ordinary
people. There was concern that the courts are biased in favor of
the wealthy and corporations. Indeed, the perception of economic-
based unfairness in civil cases seemed to rival the perception
of judicial leniency in criminal cases as a source of public
dissatisfaction. There also was strong evidence of public concern
that political considerations, and especially campaign
fundraising, exerted an undue influence on the judiciary.
The surveys also uncovered positive images of the courts.
There were perceptions that judges are honest and fair in case
decisions and well-trained, that the jury system works, and that
judges and court personnel treat members of the public with
courtesy and respect.
While the surveys between 1977 and 1998 reveal the contours
of a relatively consistent public image of courts, it
remained a broad-brush portrait. In particular, we lack a body
of data that can measure the extent to which the image of the
courts is the same when viewed from the perspective of different
social groups. In this article, we use findings from a new
survey to explore differences in perceptions of the courts
among racial and ethnic groups and other issues that, in our
view, deserve urgent attention by the judiciary in a period of reexamination
of what the courts are doing and need to do better
to secure the public’s trust and confidence.

Comments
Published in Court Review: The Journal of the American Judges Association 36:3 (Fall 1999), pp. 24-31. Copyright 1999 American Judges Association. Used by permission.