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Published in the Proceedings of the Environmental Design Research Association 32nd Annual Meeting (2001): 75-83. Copyright 2001, the Environmental Design Research Association. Used by permission.


This is a comparative case study that focuses on resident satisfaction in three buildings renovated for housing. A survey based on environment-behavior factors that can contribute to resident satisfaction was developed and distributed to the buildings' residents. Residents in fifty-two percent (52.5%) of the units in the three buildings responded (N = 64). Index variables used were: management, perception, wayfinding, safety. comfort. and adequacy. There was a significant relationship between resident satisfaction and age for one building. Safety and perception were significant for all buildings. Safety, perception and comfort were significant in different ways for each of the three buildings.

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