Durham School of Architectural Engineering and Construction


Date of this Version



Belay et al., Cogent Engineering (2022), 9: 2043996 https://doi.org/10.1080/23311916.2022.2043996


© 2020 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license


The study presents analytical data-based multi-criteria approach of critical success factors of infrastructure construction projects analyzed in the Ethiopian construction industry. This multi-criteria technique helps to improve the decision capabilities and ultimate performance of construction processes in various low-income countries of the East African region. The aim of this paper is to establish a logical relationship and interdependencies of success-related factors for enhancing decision making for various project teams and identify priorities while taking into account all known construction organizational constraints. A structured hierarchical matrix was developed based on a pre-identified success-related factors, and initially evaluated by experienced professionals as part of a content validation of the survey. Different professionals working in various construction organizations in Ethiopia were invited to participate in the questionnaire survey. All the required data analysis, including sensitivity performance, was conducted through Expert Choice© 11. Further, Kendall’s coefficient of concordance was conducted to examine and compare multiple expert responses. Based on the findings, the top success-related factors that affect decision making in construction projects are Adequate Goals/Objectives, Consultant’s Competency, Prior Experience of Consulting Firms, Consulting Firm’s Willingness and Cooperation, and Financial Standing of Contractor. The results are based on their global priority weights in the hierarchical model. The findings highlighted that there is disagreement between the major stakeholders involved in the construction process. The contribution of the study is introducing a bench-marking multi-criteria decision analysis technique to enhance decision making in the Ethiopian infrastructure sector.