Date of this Version
Electronic Journal of Academic and Special Librarianship (Fall 2003) 4(2-3). Also available at http://southernlibrarianship.icaap.org/content/v04n03/Luzius_j01.htm.
This paper will take a look at in-house document delivery activities in college research libraries. The process of document delivery will be explained and the amount of work at one institution will be displayed. An examination of Association of Research Libraries (ARL) members will also take place to see who is providing document delivery and if the patron is charged. Lastly, a commentary on the value and service provided and things to consider will be touched on.