Date of this Version
Clegg, A. 2022. Egypt’s Pediatric Oncology Hospital 57357: A Case Study Analysis. Undergraduate Honors Thesis. University of Nebraska-Lincoln.
Hospital 57357 is the foremost pediatric oncology hospital in Egypt and provides treatment free of charge to children with cancer. Since its establishment in 2007, the hospital has grown to a capacity of 380 patient beds across three locations. Its quest for continuous improvement led to the development of a new performance management system emphasizing the tracking and measurement of a multitude of Key Performance Indicators across all departments. While this new system enables objective and perpetual monitoring of key patient care metrics, its integration into the existing structure introduces challenges that must be addressed. To analyze the external environment of Egypt’s healthcare industry and the hospital’s position in the market, a PESTEL analysis, Porter’s Five Forces analysis, and VRIO analysis were conducted. These analyses inform recommendations for addressing the current challenges faced by the organization. Proposed recommendations include improving physician documentation efficiency, increasing transparency and communication, and creating a recognition system for subjective achievements.
Keywords: pediatric oncology, healthcare industry, Egypt, performance management system
Business Administration, Management, and Operations Commons, Health and Medical Administration Commons, Health Services Administration Commons
Copyright Ashley Clegg 2022.