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Waiswa, R. and Okello-Obura, C. To what extent have ICTs contributed to e-Governance in Uganda?



Information and communication technologies (ICTs) continue to receive unprecedented attention because of their pervasive influence on society. One such sphere of influence is their role in empowering the citizenry in tackling the fundamental facets of governance which, according to the World Bank, include: graft, rule of law, government effectiveness, voice and accountability, political instability and violence, and regulatory burden – a role giving rise to the concept of e-Governance. Uganda has variously attempted to promote e-Governance; huge sums of financial resources and other factor inputs have been sunk in ICT initiatives. The question which arises is, to what extent has the objective (e-Governance) been achieved; what are the gaps and setbacks, if any? Based on literature review, this paper attempts to answer these questions.