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Verma, Shilpi, Gupta, Divyanshu: Role of emotions in seeking and sharing information in Library of Babasaheb Bhimrao Ambedkar University, Lucknow, India
Emotions play a significant role in the workplace and staff/authorities’ emotions. Emotional factors are equally important because they affect the general tone of discussion and influence the ways in which participants seek and share information.
The main aim of the present study is to elaborate the picture of the role of emotional expressions in information seeking and sharing. The main emphasis will be placed on ways in which positive and negative emotions are expressed in the context of information seeking and sharing.The data of users of Central University Babasaheb Bhimrao Ambedkar University was collected and analysed keeping in view the role of emotions in information seeking. The paper deals with role of emotions in seeking and sharing of information in library of Babasaheb Bhimrao Ambedkar University of Lucknow, which is Central University. The students and faculty members of the university are surveyed with the help of questionnaire. The various resources sued, problems faced in seeking information. And management of emotion in respect to information seeking is done in detailed way. The emotions are effected by information seeking is also analysed in the paper. The feelings of users like when they receive information, or when they receive information beyond their expectation, when they don’t receive the information is also analysed and discussed. The management of anger and anxiety is also highlighted in the paper.