Libraries at University of Nebraska-Lincoln




This study investigated Public Relations Practices for enhanced Service Delivery and Librarians’ image in School Libraries inAbia State, South East Nigeria. A descriptive survey design was used for the study. The population was 135 teacher librarians in the selected secondary schools in the state. Questionnaire was the instrument used for data collection. Data generated was analysed using descriptive statistics consisting of frequency tables and mean scores. The findings of the study show that the services offered to school library users are lending services to teachers and students, provision of seating and study facilities and user education. Also thedominant public relations practices in school libraries in the state include readers ’services, use of library’s notice board, book talks, library displays and exhibitions. It was also revealed that the requisite competences of teacher librarians as public relations officers are good communication skills, professional experience, knowledge of ICT, and good marketing skills. The recommended strategies to enhance service delivery and librarians’ image include reorientation of users and the society at large on the relevance of the library, provision of adequate infrastructure, provision of materials that are relevant to school library users, provision of user education and organisation of library week to enlighten new or potential users and training and retraining of teacher librarians, among others.

Key Words: Public Relations, Service Delivery, Librarians’ image, School libraries



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