Libraries at University of Nebraska-Lincoln

 

Date of this Version

2019

Citation

Ayiah, E. M. and Kumah, C. H. (2011), "Social Networking: a tool to use for effective service delivery to clients by African Libraries", in IFLA 2011 Puerto Rico from 13th to 18th August 2011: Meeting: 183 — Africa libraries, not just place but interface — Africa Section, pp. 1–6. doi: 10.1016/j.watres.2005.10.033. Available from: https://www.ifla.org/past-wlic/2011/183-ayiah-en.pdf [Accessed 2019-04-20].

Cheng, M., Ho, J. & Lau, P. M. (2009), "Knowledge sharing in academic institutions: a study of multimedia university Malaysia", Electronic Journal of Knowledge Management, Vol. 7 No. 3, pp. 313–324.

Chua, A. Y. K. and and Goh, D. H. (2010), "A study of Web 2.0 applications in library websites’, Library and Information Science Research", Vol. 32, pp. 203–211. doi: 10.1016/j.lisr.2010.01.002.

Drucker, P. (1993), Post-capitalist society, Butterworth, Oxford.

Du, R., Ai, S. and Ren, Y. (2007), "Relationship between knowledge sharing and performance: A survey in Xi’an, China", Expert Systems with Applications, Vol. 32 No.1, pp. 38–46. doi: 10.1016/j.eswa.2005.11.001.

Gottschalk, P. (2005) Strategic knowledge management technology,IDEA Group Publishing, Hershey, PA.

Grace, T. P. L. (2009), "Wikis as a knowledge management tool", Journal of Knowledge Management, Vol. 13 No. 4, pp. 64–74.

Gray, D. E. (2009), Doing research in the real world,2nd ed.,Sage, Los Angles.

Harinarayana, N. S. and Raju, N. V. (2010), "Web 2.0 features in university library web sites", Electronic Library, Vol. 28 No. 1, pp. 69–88. doi: 10.1108/02640471011023388.

Hendriks, P. (1999), "Why share knowledge? The influence of ICT on the motivation for knowledge sharing", Knowledge and Process Management, Vol. 6 No. 2, pp. 91–100.

Hislop, D. (2003), "Linking human resource management and knowledge management via commitment: A review and research agenda", Employee Relations, Vol. 25 No. 2, pp. 182–202. doi: 10.1108/01425450310456479.

Hislop, D. (2013),Knowledge management in organizations: a critical introduction, 3rd ed.,Oxford University Press, Oxford.

Hosseini, E. and Hashempour, L. (2012), "The status of librarians ’ knowledge sharing by the usage of web 2.0 tools: A case study of Central Libraries of Tabriz Governmental Universities", E-Science and Information Communications in Computer and Information Science, Vol. 371, pp. 128–137.

Jain, P. (2013), "Knowledge management in academic libraries and information centres: A Case of University Libraries’, Journal of Information & Knowledge Management, 12(4), pp. 1–13. doi: 10.1142/S0219649213500342.

Jain, P. and Jantz, R. (2001) ‘Reference Services Review"An empirical study of knowledge management in academic libraries in East and Southern Knowledge management in academic libraries: special tools and processes to support information professionals’, Reference Services Review Iss Library Management Library Management Iss Africa Library Review, 29(5), pp. 33–39. Available from: http://dx.doi.org/10.1108/00907320110366778 [Accessed 2019-04- 20].

Kim, Y. M. and Abbas, J. (2010) ‘Adoption of Library 2.0 Functionalities by Academic Libraries and Users: A Knowledge Management Perspective’, Journal of Academic Librarianship. Elsevier Inc., 36(3), pp. 211–218. doi: 10.1016/j.acalib.2010.03.003.

Kombo, D.K. & Tromp, D. L. A. (2006) Proposal and thesis writing: an introduction.Nairobi: Paulines Publications.

Luo, L. (2010) ‘Web 2.0 Integration in Information Literacy Instruction: An Overview’, Journal of Academic Librarianship. Elsevier Inc., 36(1), pp. 32–40. doi: 10.1016/j.acalib.2009.11.004.

Lwoga, E. (2012) ‘Making learning and Web 2.0 technologies work for higher learning institutions in Africa’, Campus-Wide Information Systems, 29(2), pp. 90–107. doi: 10.1108/10650741211212359.

Lwoga, E. T. (2013) ‘Measuring the success of library 2.0 technologies in the African context: The suitability of the DeLone and McLean’s model’, Campus-Wide Information Systems, 30(4), pp. 288–307. doi: 10.1108/CWIS-02-2013-0011.

Makori, E. O. (2012) ‘Bridging the information gap with the patrons in university libraries in Africa: The case for investments in web 2.0 systems’, Library Review, 61(1), pp. 30–40. doi: 10.1108/00242531211207406.

McKenzie, J. & Van Winkelen, C. (2011) Knowledge sharing 2.0 and the social media genie. Available from: http://www.reading.edu.my/web/FILES/corporate/cl_KM_Forum_Knowledge_sharing_2_0.pdf. [Accessed 2019-05- 17].

Muneja, P. and Abungu, A. (2012) ‘Application of Web 2 . 0 tools in Delivering Library Services : A Case of selected Libraries in Tanzania. Presented at SCECSAL XXth Conference hosted by KLA on 4th -8th June 2012 venue Laico Aico Regency Hotel Nairobi, Kenya’, in Presented at SCECSAL XXth Conference hosted by KLA on 4th -8th June 2012 venue LAICO REGENCY Hotel Nairobi, Kenya.

Nelson Mandela African Institution of Science and Technology (NM-AIST). (2009) Nelson Mandela African Institution of Science and Technology (NM-AIST), Unpublished document. Arusha: NM-AIST.

Nelson Mandela African Institution of Science and Technology (NM-AISTa). (2013)Library annual report 2013. Unpublished document. Arusha: NM-AIST.

Nelson Mandela African Institution of Science and Technology (NM-AISTb).(2013)Corporate Strategic Plan 2013-2018. Unpublished document. Arusha: NM-AIST.

Nelson Mandela African Institution of Science and Technology (NM-AISTc).

(2013)Information and Communication Technology Resource Centre (ICT-RC) Policy 2013. Unpublished document. Arusha: NM-AIST.

Nelson Mandela African Institution of Science and Technology (NM-AISTd).(2013)NM-AIST monitoring and evaluation report. Unpublished document. Arusha: NM-AIST.

Nelson Mandela African Institution of Science and Technology (NM-AISTd). (2013) Staff training and development manual. Unpublished document. Arusha: NM-AIST.

Nonaka, I &Takeuchi, H. (1995) The knowledge-creating company. New York, NY.: Oxford University Press.

O’Reilly, T. (2005) What is Web 2.0?. Design patterns and business models for the next generation of software. Available from: http://www.im.ethz.ch/education/HS08/OReilly_What_is_Web2_0.pdf [Accessed 2019-05- 17].

Paroutis, S. & Saleh, A. (2009) ‘Determinants of knowledge sharing using Web 2.0 technologies.’, Journal of Knowledge Management., 13(4), p. 52–63.

Penzhorn, C. (2013) ‘the Use of Social Media in Teaching a Campus-Wide Information Literacy Course’, Mousaion, 31(3), pp. 57–73.

Riege, A. (2005) ‘Three-dozen knowledge-sharing barriers managers must consider.’, Journal of Knowledge Management., 9(3), p. 18–35.

Schneckenberg, D. (2009) ‘Web 2.0 and the empowerment of the knowledge worker’, Journal of Knowledge Management, 13(6), pp. 509–520. doi: 10.1108/13673270910997150.

Schwartz, D. G. (2006) Encyclopedia of Knowledge Management. Hersshey, PA: Ideal Group.

Sandhu, M.S., Jain, K. K. and Ahmad, I.U.K. (2011) ‘Knowledge sharing among public sector employees: evidence from Malaysia’, International Journal of Public Sector Management, 24(3), pp. 206–226. doi: 10.1108/09513551111121347.

Sodt, J. M. and Summey, T. P. (2009) ‘Beyond the library’s walls: Using library 2.0 tools to reach out to all users’, Journal of Library Administration, 49(1–2), pp. 97–109. doi: 10.1080/01930820802312854.

Sohail, M.S. and Daud, S. (2009) ‘Knowledge sharing in higher education institutions: perspectives from Malaysia.’, The Journal of Information and Knowledge Management Systems., 39(2), pp. 125–142.

Stranack, K. (2012) ‘Critical review of knowledge management: libraries and librarian taking up the challenges.’, in Paper Presented at the World Library and Information Congress, 78th IFLA General Conference and Assembly, from 11th to 17th August, 2012, in Helsinki, Finland.

Anna, N.E.V. and Puspitasari, D. (2013) Knowledge sharing in libraries: a case study of knowledge sharing strategies in Indonesia University Libraries. in IFLA 2013Singapore from 17th to 23rd August 2013. Available from: http://library.ifla.org/200/1/207-anna-en.pdf[Accessed 2019-04-20].

Vuori, V. and Okkonen, J. (2012) ‘Knowledge sharing motivational factors of using an intra-organizational social media platform’, Journal of Knowledge Management, 16(4), pp. 592–603. doi: 10.1108/13673271211246167.

Wang, S. and Noe, R. A. (2010) ‘Knowledge sharing: A review and directions for future research’, Human Resource Management Review, 20(2), pp. 115–131. doi: 10.1016/j.hrmr.2009.10.001.

Zaffar, F. O. (2012) Knowledge sharing and collaboration through social media: the case of IBM. Available from: http://aisel.aisnet.org/mcis2012/28/ [Accessed: 2019-05-19].

Comments

Nil

Abstract

This study investigated the utilisation of social media tools to enhance Knowledge Sharing (KS) practices among knowledge workers at The Nelson Mandela African Institution of Science and Technology (NM-AIST) of Tanzania. A case study design was used in this study. Data was collected by adopting a combination of document content analysis and semi-structured interviews from library and Information and Communication Technologies (ICT) staff. Data was analysed thematically. The study showed that social media tools can be implemented effectively according to institution goal, users’ need and capacity building among knowledge workers. The findings also reviewed the strong commitment of the institution to ensure knowledge dissemination and exchange among its employees through the establishment of an electronic library, reliable internet connection, and having an ICT centre. This is a comprehensive study focusing on knowledge workers’ ability and willingness in utilising social media tools for KS initiatives in Higher Learning Institutions (HLIs); and reveals findings that are useful for planning and implementing social media tools initiatives for KS in other HLIs in the country.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.