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In the present era of information and communication technology wherein knowledge is increasing exponentially. At the same time learning is fundamental for the development of mankind. Which can be achieved and enhanced with the assistance of new advancements? These (technologies) increase possibilities for learning throughout life, improve access, and spread the process of knowledge creation. Although it is difficult to keep up the pace with this drastically changing phenomenon. With the result information is not being used properly for solving the problems. Thus proper strategies should be incorporated which can help users to improve the abilities for problem solving. The present study is an attempt to provide an insight into the awareness level of respondents, purpose of using information resources and problems they are facing while making use of sources. Results will be useful for indicating the importance of learning in the society (users, education) to develop capabilities, thinking skills to solve problems according to the best of their knowledge.