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Abstract

The world is in great chaotic condition due to the outbreak of COVID-19 caused by a novel coronavirus. People are facing havoc in every corner of the world. As it is an actual novel virus, people search everywhere on the internet and other platforms to know much about this lethal virus. This paper examines various aspects of information-seeking behavior and pattern among ordinary people in India through online mode. The data were collected from August to November 2020. This paper also seeks to identify different areas of information need among common people and their problems while searching for desired information. The primary objectives of the paper include examining the users’ activeness towards social media usage, identifying the most preferred information sources by users, and investigating different purposes for seeking information related to COVID-19 by users.

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