Libraries at University of Nebraska-Lincoln
Users’ Satisfaction with Library Services and Resources: A case study of IISER Kolkata Library in India
Date of this Version
This study explores the users’ satisfaction related to the library resources and services of the IISER Kolkata library. Well designed questionnaires distributed among 1480 users PhD Scholars, Integrated PhD Scholars, MS by research students and Integrated BS-MS students and returned 1105 filled questionnaires. It is observed that a large number of users satisfied with features under library services through physically visiting the library and print and online library resources except a few. The features of online library services dissatisfied the users. Most of the users are highly interested in the resources of biological, chemical, earth, mathematics & statistics and physical sciences.