Libraries at University of Nebraska-Lincoln


Date of this Version

Summer 5-20-2022


ABSTRACT This research work investigated the record management and services delivery of Independent National Electoral Commission (INEC) Delta state chapter. The study was carried out by using descriptive survey research design. Three specific objectives, three research questions were formulated to guide the study. The population of the study comprises 452 staff of Independent National Electoral Commission (INEC) Delta state chapter, with sample size of 213 staff. Questionnaire was used as instrument for data collection. Data was analysed with descriptive statistics. The findings of the study revealed that INEC make use of online storage, such as website/webpage and email, and the use of online storage help to preserve record for long period, ensure timely retrieval of information and contribute greatly to effective service delivery. The study revealed that INEC employed degree holders in record management and library and information science to manage their record, and use of degree holders in record management department help in effective service delivery. Also, the study revealed that INEC have existing weeding policy, and existing weeding policy help the record keeper to know the record to dispose and those to keep, and this promotes effective service delivery. Based on the findings, recommendations were made as follows: that management of INEC should acquire more of the latest electronics gadget for record storage purposes. That more graduate from the field of library and information science and record management should be employed to handles INEC record. Also, that, record management staff should be trained periodically to acquire new skill to manage the organizational record for effective service delivery.