Libraries at University of Nebraska-Lincoln


Date of this Version

Summer 6-26-2023

Document Type



The study investigated the influence of Information and Communication Technology (ICT) use on staff job performance in University libraries in Benue State, Nigeria. Three specific objectives with corresponding research questions guided the study and six hypotheses were formulated and tested at 0.05 level of significance. The study adopted a survey research design. The target population for this study is the entire 241 library staff made up of professional and non-professional library staff in the three university libraries in Benue State. Since the population was not large, the study made use of all the 241 library staff in the three Universities – Joseph Sarwuan Tarka University, Benue State University and University of Mkar, Mkar. The instrument for data collection was a self developed structured questionnaire titled “ICT Use and Job Performance of Library Staff Questionnaire (ICTUJPLSQ). The reliability of the questionnaire was established using Cronbach Alpha method and a reliability coefficient of 0.79 was obtained. Data collected was analyzed using Means and Standard Deviation to answer the research questions and Chi-Square Statistic to test the null hypotheses at 0.05 level of significance. Findings of the study revealed that, ICT use significantly influence the job performance of library staff in acquisition and cataloguing sections. It was also found that ICT use significantly influence the job performance of library staff in the serial section. The study concluded that, the adoption of Information and Communication Technologies in University Libraries in Benue State has greatly enhanced the job performance of both professional and non-professional libraries staff. Recommendations were made among others that, academic libraries yet to adopt the use of ICTs to their operations should take drastic efforts in doing so as such development can reduce the workload of library staff, thus enhancing their job performance; acquisition and installation of academic library’s own internet server to ensure that library has absolute control over its activities to deliver effective library services, and will facilitate resource sharing by library staff thus enhancing their job performance.