Libraries at University of Nebraska-Lincoln


Date of this Version

Winter 2-8-2023

Document Type



To ascertain the degree to which Internet users are aware of and utilize Internet resources and services, a survey was performed in Union Territories, the results of which are reported in this study. The study looks at how Internet users utilize search engines to find information. Data collection methods included a survey and follow-up interviews with postgraduate students, faculties, and librarians. The chosen sample of 12 Colleges received a total of 300 questionnaires; 271 valid samples were obtained. The information was examined based on the demographics of Internet users, how they search for information online, how they utilize online tools and services, how reliable the information is online, how difficult it is to use the Internet, and how much Internet literacy is necessary. More time was spent online by the academic staff than by the pupils. Although Internet search engines were the most popular means for finding information, other approaches were also employed, including databases, gateways, and the World Wide Web (WWW). As significant Internet services, respondents cited search engines, email, and the World Wide Web. About 60% of respondents thought that the Internet was a helpful tool for education and research because of the high quality of the information available there. Some of the variables affecting Internet usage were listed as slow speed, lack of training, and information overload. Additionally, suggestions are provided to enhance the usage of the Internet, such as the creation of subject gateways and a well-planned Internet literacy program.