Date of this Version
This study investigated the provision of reference services and use of library information resources by undergraduates in universities in Bayelsa state, Nigeria. The study used a correlational survey research methodology, and the instrument for gathering data was a questionnaire. 17451 undergraduate students from the four universities in Bayelsa State made up the study's population, with a sample size of 349 representing 20% of the total population. 349 copies of the questionnaire were distributed and 346 were retrieved and found usable. Data were analyzed with frequency count, simple percentages, mean, and standard deviation while Pearson's product moment correlation coefficient was used to test the hypotheses at 0.05 significant level. The study's findings showed a strong positive link between responding to reference requests and undergraduate students' use of library information resources at universities in Bayelsa State (r =.598; p 0.05). The usage of library information resources by students is significantly positively correlated with the referral service (r =.168; p 0.05), user education (r =.482; p 0.05), and current awareness services (r =.236; p 0.05). Undergraduate students' use of library information resources at universities in Bayelsa State is significantly positively correlated with selective information distribution (r =.127; p 0.05). According to the study's findings, reference services provided by librarians are still essential for university libraries to achieve their primary goals. The study concluded that librarians and libraries urgently need to prioritize offering reference services to undergraduates in light of their favorable impact on library use.