Libraries at University of Nebraska-Lincoln
The Impact of Unmediated Document Delivery on Faculty Use of Traditional Interlibrary Loan at Wichita State University
Date of this Version
In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the "unmediated" EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the "super" users who ordered from 100 to 400 documents. This study indicates that while the few "super" users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan.
Published in Journal of Interlibrary Loan, Document Delivery & Information Supply Vol. 12(1) 2001 © 2001 by The Haworth Press, Inc. All rights reserved. Used by permission.