Date of this Version
The articles in this collection are based on the discussions and work of the 1993 Senior Fellows as they participated in the UCLA Graduate School of Library and Information Science executive development program. The program included a combination of seminars on topics of interest to participants and unstructured time for research and discussion with colleagues on issues of common concern. The 1993 Fellows focused on the enormous challenges that librarians face today as libraries reengineer to meet the needs of patrons while struggling to stay afloat in today's changing environment. The group debated organizational processes, strategies, and structures, exploring how dynamic organizations must change to meet the needs of their patrons in the changing environment of higher education today. While the group discussed the concepts of teamwork, quality control, and customer service, they practiced the skills of an executive team, debating issues, constructively challenging idea, and bringing multiple perspectives to the conversation. Out of these conversations grew an interest in creating a collection of articles exploring the key issues facing today's libraries.