Professional and Organizational Development Network in Higher Education

 

Date of this Version

2002

Document Type

Article

Citation

To Improve the Academy: A Journal of Educational Development (2002) 20; doi: 10.3998/tia.17063888.0020.012

Comments

License: CC BY-NC-ND

Abstract

Change management strategies tend to focus on the inherent characteristics of the proposed change. However, there is a personal side to change and it is reflected in what are called perceptions or personal concerns. To manage change successfully, facilitators must take measures to understand the personal concerns had by those who are required to implement the change. Moreover, this concerns analysis should be done early in the project, ideally before the change is implemented. The purposes of this chapter are to explain the importance of conducting a concerns analysis and to propose a theoretical framework for concerns analysis. The framework has been developed based on a case study of an information technology innovation project in a theological seminary. While these approaches are ideally suited for higher education settings, they are also relevant outside the academy.

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