Professional and Organizational Development Network in Higher Education

 

Date of this Version

2010

Document Type

Article

Citation

To Improve the Academy: A Journal of Educational Development (2010) 28

doi: 10.3998/tia.17063888.0028.012

Comments

License: CC BY-NC-ND

Abstract

Few studies have examined instructor responses to negative feedback and their interplay with gender, but faculty developers must be cognizant of and sensitive to the needs of the instructors with whom they work. This chapter identifies six general patterns of response among male and female instructors to negative feedback from students and consultants, based on survey results, interviews, and observations. A combination of empathy, resources, and time is the key to understanding and responding to those patterns and meeting the needs of individual instructors. Further, comparisons across gender reveal interesting differences related to language use, internalization versus externalization of feedback, and holistic versus specific approaches to reflective teaching.

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