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Exploring the communicative process of mediation: A grounded theory analysis of mediator training and experience
Abstract
The growth of mediation in the past two decades has caused a rise in the amount of research interest in exploring the phenomenon. However, concern that current research was not grounded in the experiences of those participating in mediations led to a grounded approach to understanding mediation. Through interviews with mediators, mediator trainers, and trainees involved in a mediation training, a grounded theory exploration of the mediation phenomenon was undertaken. Results indicated that definitions of fairness, neutrality and impartiality are seen as receiver-phenomenon by mediator, with success being defined as a transformational component within the process. Additionally, successful mediation was described as having transcendental qualities. Implications of this study and future directions for mediation research are discussed.
Subject Area
Communication|Adult education|Continuing education
Recommended Citation
Reese, Melanie Janelle, "Exploring the communicative process of mediation: A grounded theory analysis of mediator training and experience" (1996). ETD collection for University of Nebraska-Lincoln. AAI9700102.
https://digitalcommons.unl.edu/dissertations/AAI9700102