E-State Practices in Turkey: Evaluation of Governmental Web Sites

Authors

Feryal Turan, Ankara University
Özlem Bayram, Ankara University

Date of this Version

Summer 2009

Document Type

Article

Citation

Electronic Journal of Academic and Special Librarianship (Summer 2009) 10(2). Also available at http://southernlibrarianship.icaap.org/content/v10n02/turan_f01.html.

Appendix also available at http://southernlibrarianship.icaap.org/content/v10n02/turan_f01.html#_toappend.

Comments

Copyright 2009, the authors. Used by permission.

Abstract

Introduction

The development of information technologies (IT) supports significant transformations in the conventional working mechanisms of the Turkish State and affiliated public institutions.

E-State is defined by World Bank as the reformulation of the relations between citizens, businesses and State authorities through use of information technologies (such as Wide Area Networks, Internet, and mobile communication) by public administrative units.

Whereas important steps have been taken in e-State practices within the framework of the infrastructure of the institutional and national information networks, Turkey is still at the starting point with regards to meeting the information and communication technology-based needs of its administrative units. Assessment, therefore, is crucial. This study reveals the results of the evaluation of five well-known public institutions affiliated to the Turkish State.