Honors Program

 

Date of this Version

12-2020

Document Type

Thesis

Citation

Crow, C. 2020. Strategic Audit of Optum. Undergraduate Honors Thesis. University of Nebraska-Lincoln.

Comments

Copyright Connor Crow 2020.

Abstract

Optum is a large American-based pharmacy benefit manager, healthcare consultant, healthcare delivery service, and business analytics corporation that has dominated the industry with sister-company UnitedHealthcare underneath the umbrella UnitedHealthGroup. This report seeks to understand through internal and external analyses how Optum’s business model and strategies have allowed them to gain and sustain competitive advantages in the everchanging, volatile environment of healthcare. Specific tools used to highlight this include Porter’s Five Forces, PESTEL, and SWOT analyses. Additionally, strategic recommendations are given for Optum’s next steps.

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