Information Technology Services

 

Date of this Version

5-27-2020

Document Type

Article

Citation

EDUCAUSE Review, The Professional Development Commons

Comments

Used by permission.

Abstract

In late April, EDUCAUSE conducted a QuickPoll survey asking the higher education technology workforce how they are doing.1 The results of the poll provide great (and timely) insight on how the coronavirus pandemic has impacted the work, location, and workload of technology employees. The results also show how the pandemic has impacted these employees as individuals. The looming questions that remain are, "What now?" and "How can institutions embrace new opportunities that may arise?" Institutions need to actively reach out to employees and ask, "What do you need?"

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