User Satisfaction with Library Resources in Public Colleges of Education in Ghana

Authors

Francis Yeboah Mr., Agogo Presbyterian College of EducationFollow
Musah Adams Dr., University of GhanaFollow
Ernest Boakye Mr., Webster University, Ghana CampusFollow

Date of this Version

Spring 5-9-2018

Document Type

Article

Citation

Yeboah, F., Musah, A., & Boakye, E. (2018). User satisfaction with library resources in public Colleges of Education in Ghana. Library Philosophy and Practice (e-journal).

Abstract

The focus of the study was to ascertain the level of users’ satisfaction with library resources in five (5) public Colleges of Education in Ghana. The survey method was employed and questionnaire was used as the main data collection instrument. Multi-stage sampling technique was used to select 368 respondents. The findings indicated that users were satisfied with the physical facilities of the libraries. However, the libraries generally lacked computer and internet facilities. Users were also dissatisfied with the library collections and services. The study recommends provision of updated collections, quality service delivery to enhance user satisfaction.