Libraries at University of Nebraska-Lincoln


Date of this Version

Summer 5-1-2019


Chuma Opara Nndozie Dr. IFeka E. Okeke and Nnamdi E. Onyekweodiri(2015) User Satisfaction In Public Libraries In South-East Zone of Nigeria, Journal of Library and Information Science Technology(JLIST).Volume:1,Issue:1,Pages:1-14.

Faiza Bashir, Saira Hanif Soroya & Almas Khanum (2018) Users' Satisfaction as a Valid Measure for Information Resources: A Case of Public Libraries, Journal of Library Administration, 58:3, 302-312, DOI: 10.1080/01930826.2018.1436799.

George D'Elia and Sandra Walsh(1983) User Satisfaction with Library Service: A Measure of Public Library Performance? The Library Quarterly: Information, Community, Policy Vol. 53, No. 2 (Apr., 1983), pp. 109-133.

Ikenwe Iguehi Joy and Adegbilero-Iwari Idowu( 2014) Utilization and User Satisfaction of Public Library Services in South-West, Nigeria in the 21st Century: A Survey; International Journal of Library Science;Scientific&AcademicPublishing 2014, 3(1): 1-6;DOI: 10.5923/j.library.20140301.01

Kasimani C and Rajentran N.Dr.(2018) User satisfaction of Public Library Resources and Services in Chennai city: A Study, International Journal of Review of Research multidisciplinary ; Laxmi Publication , Vol.7,Issue No.12 (Sep-2018), pp.1-9.

Khan, Shakeel Ahmad(2015), "User’s Perception of Services Quality of The Central Public Library Bahawalpur". Library Philosophy and Practice (e-journal). 1276.

Lakshmi.N and Kavitha T (2016) User Satisfaction towards Public Libraries: A study with Special reference to Udumalaipet, International Conference on "Research avenues in Social Science”,vol-1 Issue-3,pp.356-361.

Md. Sohail and Andleeb Alvi (2011) “Reading habits among the users of Delhi Public Library, New Delhi: a survey “BJIS, Marília (SP), v.5, n.2, p.69-87, Jul. /Dec. 2011. ISSN: 1981-1640 .

Sung-Jong Cha,In-Ja Ahn and So-Young Yoon(2011) A Study on the User Satisfaction of Public Library Users in Korea;Article in Journal of the Korean Society for information Management 28(1):285-308,DOI: 10.3743/KOSIM.2011.28.1.285

Tanuskodi, S (2012) Assisting the Efficacy of Library Service of District Central Libraries in Tamilnadu from Users Perception, DESIDOC Journal of Library and Information Technology, 32,(6) 485-492.

Tan, T., Chen, T., & Yang, P. (2017). User satisfaction and loyalty in a public library setting. Social Behavior and Personality: An international journal, 45, 741-756. DOI:

Tyagi, S. (2011) Use of information resources and services at Delhi Public Library (DPL): A Survey. Library Philosophy and Practice. [Online]. (18 April 2012).”

District Statistical Hand Book –Thiruvallur District by Government of Tamilnadu-2016-2017

Public Libraries Report Handbook-Directorate Public Libraries by Government of Tamilnadu -2016-2017.


The role of public libraries in providing such goals is troublesome to contradict. Users are the most element of any library. The identification and fulfill of their needs and satisfaction are objectives any library. This paper mainly focuses on the services provided by Thiruvallur District Central Library and satisfaction level of those services from user’s perspective. It's conjointly facilitated the way to perform duties and serving the most effective doable way to satisfy their valuable users attaining their satisfaction level and by decreasing the world organization satisfactory parts of library. The study so simple a descriptive Survey and applied sampling technique over three hundred users of the library. The form used as a tool to gather data and 250 questionnaires were received from respondents out of 300 questionnaires distributed. It had been discovered by the study that the library is taking part in the main role at some extent. However several areas must be revised to fulfill the expectation and intellectual wants of society.



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