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In present circumstances technology (web technologies) are offering libraries a new world of opportunities to connect patrons with numerous innovative activities to widen their field of ideas. One such activity can be usage of online resources (e.g. library website), which has become an important component in providing and extending library services. But library website(s) need to be user friendly in design, access and use. In this context the present study is focused on usability of library website, associated to a higher educational institution (University of Kashmir). To investigate the usage, frequency, satisfaction among users with regard to their institutional (university of Kashmir) website. By employing questionnaire as a tool to attain feedback from users. Later on, the gathered results were analyzed carefully in order to determine the areas for improvement and to provide valuable information regarding how the users make use of their institutional (library) website(s).