User’s Satisfaction Level of Library Sources and Services in Pushpalata Vidya Mandir CBSE School, Tirunelveli District, Tamil Nadu: A Study

Authors

M. Manthiramoorthi, Part Time Ph.D Research Scholar (LIS), Manonmaniam Sundaranar University, Abishekapatti, Tirunelveli - 627012, Tamil Nadu, India. & Librarian and Information Assistant Grade II, Anna Centenary Library, Chennai.
M. Mani, Part Time Ph.D Research Scholar (LIS), Manonmaniam Sundaranar University, Abishekapatti, Tirunelveli - 627012, Tamil Nadu, India. & Librarian, Einstein College of Arts and Science, Sir C.V.Raman Nagar, Seethaparpanallur, Tirunelveli - 627012, Tamil Nadu, India.Follow
Dr.R.R. Saravanakumar, Librarian, Sadakathullah Appa College (Autonomous), Tirunelveli, Tamil Nadu, India.
Dr.A. Thirumagal, Librarian, Manonmaniam Sundaranar University, Abishekapatti, Tirunelveli-627012, Tamil Nadu, India.

Date of this Version

2019

Abstract

The objective of present study is to examine the user's satisfaction level of library sources and services in Pushpalata Vidya Mandir CBSE School, Tirunelveli. 100 questionnaires were distributed among the students to collect relevant data out of which, 95 questionnaires were received back. The findings of the study shows that 51 (53.68%) of the respondents were male. Majority of the respondents (48.42%) were visit to the library everyday.(47.37%) of the respondents were use the library to borrow books.41.05% of the respondents were mostly prefer books as the needed information sources followed by periodicals (29.47%) and e-resources (12.63%). (38.95%) were felt that inadequate resources as the barriers in using library resources. (37.89%) were use library staff as the source consulted to locate information needed. Respondents are satisfied with the physical facilities of the library such as furniture and ranked as first. Level of satisfaction of library services stated that majority of the respondents are highly satisfied with the reprographic service. The study recommended that the librarian should concrete in creating awareness, reading habits and the utility of library sources and services through user education at regular intervals.