Date of this Version
Insurance practitioners need information for their daily work activities, especially decision-making and way of implementing the decisions for organizational sources. Several studies have been carried out on information variables (information accessibility, availability and information) in academic institutions and libraries but few on insurance practitioners in Ibadan. The study, therefore investigates availability and accessibility as factors affecting the use of information resources by insurance practitioners in Ibadan. The study adopted a descriptive survey research design. The study population was ten insurance companies in Ibadan out of which a sample of four companies was selected. A total of 100 or 83.3% of 120 practitioners selected for the study responded to the questions. Questionnaire, interview and observation methods were employed in the data collection. Data collected were analysed using descriptive statistics of frequency counts and percentages. The findings revealed that the use of library was relegated to the background, as there were few libraries and information centres in the organization. It was found that many factors were militating against the use of information resources e.g. irregular power supply, lack of funds and poor telecommunication system. Based on the findings, it was recommended that well equipped libraries or information centres should be established in the companies to effectively meet the user needs for higher productivity.