Libraries at University of Nebraska-Lincoln
Date of this Version
1-13-2021
Document Type
Article
Abstract
An investigation into the perception of users of Benue State Polytechnic Library, Ugbokolo was carried out and analysed in order to ascertain the opinion of the users regarding the services provided by the polytechnic library. The study adopted survey research design and the instrument for data collection was questionnaire. Structured questionnaire were administered on one thousand (1000) library users. However, nine hundred (900) representing 90% response rate were retrieved, collated and analysed using simple descriptive statistics such as percentages. The findings revealed that some library users were not satisfied with the services. Furthermore, 12(1.33%) of the respondents indicated that the services were never satisfactory, 218(24.22%) indicated least satisfaction, 400(44.45%) expressed satisfaction with the library services, 250(27.78%) indicated that they were fairly satisfied with the services and 20(2.22%) perceived the services as very satisfactory. The study concludes that users of the polytechnic library perceive that services offered there as satisfactory. To encourage greater patronage of the services, it is recommended, among others, that the management of the polytechnic should ensure that users make input in books/journals selection. This will encourage them to visit the library.
Comments
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