Users’ Satisfaction with Library Facilities and Attitude of Staff in National Library

Authors

Martina Ekpenyong Ekeng Dr., Department of library and Information Science University of Calabar Cross Rivers, NigeriaFollow
Jacob Effiong Esin Dr., Department of Library and information Science, University of Calabar, Cross Rivers State, Nigeria.Follow

Date of this Version

8-3-2021

Abstract

ABSTRACT

The study investigated users’ satisfaction with library facilities and the attitude of staff in the national library of Cross River State, Nigeria, was the focus of this investigation. The survey research design was adopted and the population of the study was five thousand five hundred and forty, while a sample of five hundred and fifty-four users of the national library were selected through random sampling technique and used for the study. The reliability value obtained instrument was established through the split-half reliability method. Population t-test was the statistical analysis technique was adopted for the study. The findings revealed that: User's satisfaction with library facilities and attitude of staff in the national library was significantly high. Based on the findings the following were recommended: The staff in the library should be friendly to users’ in delivering their library services and regular power supply to enable library users’ access internet while in the library